Terms & Conditions
1. Acceptance of Terms and Conditions
By accessing and using the Herb Online website, you agree to abide by these Terms and Conditions. If you do not agree to these terms, please refrain from using our Website.
2. Use of the Website
- Eligibility: You must be at least 18 years old to use our Website and place orders. If you are under 18, you may only use the Website with the involvement and consent of a parent or guardian.
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- Account Registration: To place orders and access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and ensuring its accuracy.
3. Product Information
- Product Descriptions: We strive to provide accurate and up-to-date product descriptions on our Website. However, we do not warrant the completeness, accuracy, reliability, or suitability of the product information.
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- Consultation: Before using any supplement or vitamin product, we recommend consulting with a healthcare professional, especially if you have underlying health conditions or are taking medication.
4. Ordering and Payment
- Order Placement: Orders can be placed through our Website. By placing an order, you make an offer to purchase the products selected.
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- Payment: Payment methods accepted are outlined on the Website. Payment information must be accurate, and you confirm that you are authorized to use the selected payment method.
5. Shipping and Delivery
- Delivery Partners: We use reliable delivery partners for order fulfilment, both within regional capitals and outside these areas.
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- Delivery Times: Estimated delivery times are provided on our Website. Delays may occur due to unforeseen circumstances beyond our control.
6. Returns and Refunds
Return Policy: Our return policy is outlined on our Returns & Refunds page. Please review this policy before making a return request.
7. Privacy and Data Security
Privacy Policy: Information collected during your use of our Website is governed by our Privacy Policy. By using our Website, you consent to the collection and use of your information as described in our Privacy Policy.
8. Intellectual Property
Ownership: All content on our Website, including text, images, logos, and trademarks, is the property of Herb Online and is protected by intellectual property laws. You may not use our content without our prior written consent.
9. Limitation of Liability
Disclaimer: Herb Online shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of our Website or products.
10. Governing Law and Jurisdiction
Law: These Terms and Conditions are governed by the laws of Ghana. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ghana.
11. Changes to Terms and Conditions
Updates: Herb Online reserves the right to update these Terms and Conditions at any time. You are responsible for reviewing this page periodically to stay informed of any changes.
12. Contact Us
Customer Support: If you have any questions or concerns regarding these Terms and Conditions or any aspect of our services, please contact our customer support team HERE.